Skills

A skill is a saved how-to your teammate can follow — and this page shows you how to browse the ones you have, open one to see what it does, and teach a new one when you want your team to do a job a certain way.

In short

• A skill is a saved how-to a teammate can follow — a reusable recipe for doing a job well.
• The Skills page lives in your Knowledge hub and lists every skill your company has.
• Open any skill to read what it does and see which teammates use it.
• Click Learn New Skill to teach a new one — paste a how-to, import one from a link, or ask your Coach to research and write it.
• Adding or changing a skill changes how your whole team works, so it’s kept to people with the right access.

You’ll find Skills in your Knowledge hub, next to Business knowledge and Memories. Your teammates already come with skills for their roles, so there’s nothing you must do here to get started — this page is for when you want to look, or to teach something new.

Browse and open a skill

Open the Skills page

Go to your Knowledge hub and choose Skills. You’ll see a card for each skill, with its name, a short description, and a count of how many teammates use it.

The Skills library — a card for each saved how-to.

Find the one you want

Type in the search box to filter by name or description, or use the category dropdown to narrow the list. The number next to the page title shows how many skills you have in total.

Open a skill to see what it does

Click any card. The skill’s page shows its full how-to, its category, when it was created, and a Used by panel listing the teammates who follow it. Click a teammate’s name there to jump to their own skills.

A skill's page: the how-to, plus the teammates who use it.

You’ll know it worked when the skill’s page shows its written steps and a Used by count of the teammates who follow it.

Teach a new skill

Click Learn New Skill (top right of the Skills page) to open the Add a skill window. It gives you three ways to add one — pick the tab that fits what you have:

The Add a skill window, with three tabs.

1. Paste SKILL.md (Recommended) — Paste a finished how-to and click Create skill. If you leave the name blank, it’s taken from the first heading. This is the simplest path when you already have the steps written down.
2. Import from URL — Paste a link to an existing skill (for example a GitHub page or a skill file) and click Import skill. This imports a ready-made skill — it does not read a regular webpage or article.
3. Ask Coach — Describe what you’d like your team to learn, and your Coach teammate researches and drafts the skill for you. This one runs in the background: you’ll see the result in Tasks, not instantly on this page.

Not sure which to use? Start with Ask Coach — write a plain sentence like “How to write a French press release for a renovation client” and let your Coach do the work. You’ll find the draft in Tasks when it’s ready.

Edit or remove a skill

Open a skill and use Edit to change its steps, or Delete to remove it. Deleting takes the skill out of your company’s library and unassigns it from every teammate that used it, and it can’t be undone — so delete only when you’re sure.

Skills are shared across your whole team. Adding, editing, or deleting one changes how everyone works, so these actions are limited to people with the right access. If you see a “You don’t have permission to manage skills” message, ask an admin on your team to grant access or to make the change for you.

To assign an existing skill to a specific teammate, do it from that teammate’s Skills tab in the Agent Builder, not from this page. The Used by panel on a skill’s page is the quickest way to hop there.

What if it isn’t working?

1. No skills show up? Clear the search box and set the category dropdown to All. A brand-new company may have none yet — click Learn New Skill to add your first.
2. “You don’t have permission to manage skills”? Creating, editing, and deleting are access-limited because skills are shared team-wide. Ask a teammate with admin access to grant you access or make the change.
3. Asked your Coach but nothing appeared here? That’s expected — Ask Coach runs in the background. Look in Tasks for the draft.
4. An imported link failed? The Import from URL tab needs a link to an existing skill, not a regular article. Try Paste SKILL.md and paste the steps directly.

Still stuck? See Getting help.

FAQ

What's the difference between a skill and a memory?

A skill is a how-to you teach your team to follow. A memory is something a teammate learns on its own and remembers across conversations. See Memory, skills, and knowledge for the full picture.

Do I have to add skills before my team can work?

No. Every teammate is hired with skills for its role. Add your own only when you want a job done a particular way.

If I delete a skill, do I lose the teammates that used it?

No — your teammates stay. Deleting only removes the skill from the library and unassigns it from them. It can’t be undone, though, so delete only when you’re sure.

Can I teach a skill just by giving a link to an article?

Not on the Import from URL tab — that’s for importing a ready-made skill from a link. To turn an idea or article into a skill, use Ask Coach and describe what you want, or paste the steps yourself on Paste SKILL.md.

Next steps

Memories

See what your teammates have learned and remembered on their own.

Business knowledge

Upload the documents your teammates read about your business.

Memory, skills, and knowledge

Understand how learning, teaching, and uploading differ.

Agent Builder

Assign a skill to a specific teammate from its Skills tab.