Glossary
Look up any word you’ve seen in AImetier and find a one-line, plain-language definition — plus a link to the page that covers it in full.
| Term | What it means |
|---|---|
| Approval | Your final say-so before a teammate sends a message or takes an action that leaves your workspace. Asking before sending is on by default. See Approvals. |
| Business knowledge | Facts about your company — your brand voice, services, and house rules — that you give your teammates so their work fits your business. See Business knowledge. |
| Channel | A way a message goes out — email, a booking page, a messaging app. You connect a channel so a teammate can send through it (with your OK). See Channels. |
| Chat (Conversation) | A casual back-and-forth with a teammate — like dropping by their desk. See Chatting with teammates. |
| Company | Your workspace and the team of digital employees inside it. You can run one teammate or a whole team. See Your company. |
| Connector (Connecteur) | A link between AImetier and a tool you already use, so teammates can read or act there. See Connectors. |
| Contact | A person in your CRM — a name and details you keep track of. See Leads, contacts, and deals. |
| CRM | The place where your teammates keep track of leads, contacts, and deals — your outreach in one view. See CRM overview. |
| Dashboard | A single screen that shows what your team is up to — recent work, what’s waiting on you, and how things are going. See Dashboard. |
| Deal | A potential piece of business you’re tracking in your CRM, from first interest to closed. See Leads, contacts, and deals. |
| Department | A grouping of teammates by what they do — for example, the people who handle marketing or the books. See Your company. |
| Digital employee (coéquipier / teammate) | An AI teammate you hire (Recruter) and ask for work, who goes away, does it, and reports back. See Digital employees explained. |
| Epic | A bigger theme that several related tasks roll up under — an optional way to keep large efforts tidy on your board. See Chats, tasks, and projects. |
| Hire (Recruter) | Adding a teammate to your company so they can start taking on work. See Digital employees explained. |
| Knowledge (Connaissances) | The hub where you manage everything your teammates know and follow — skills, memories, rubrics, and your business knowledge. See Library and files. |
| Lead | Someone who’s shown early interest and might become a customer — the first step in your CRM. See Leads, contacts, and deals. |
| Library | Where curated documents and files your teammates can refer to are kept and organized. See Library and files. |
| Memory | Something a teammate has learned and remembers across conversations, so you don’t have to repeat yourself. See Memories. |
| Needs attention (À traiter) | Your list of things waiting on you — usually messages or actions a teammate has prepared and needs your OK to send. See Approvals. |
| Project | A folder that groups related tasks so a bigger effort stays together. See Chats, tasks, and projects. |
| Rubric | A checklist a teammate follows to judge quality — what “good” looks like before work counts as done. See Rubrics. |
| Sequence | A planned series of outreach messages your teammates send over time, with your approval. See Sequences and outreach. |
| Skill (savoir-faire) | A saved how-to your teammate can follow — a reliable recipe for doing a particular job well. See Skills. |
| Task (Tâche) | A tracked piece of work on your board, with a clear owner and a status (to do, in progress, done). See The tasks board. |
| Teammate (coéquipier) | The friendly word for a digital employee — the colleague you ask for work. See Digital employees explained. |
| Workflow | A repeatable set of steps your teammates run the same way each time — like a saved routine for a recurring job. See Workflows. |
Frequently asked questions
Section titled “Frequently asked questions”Is a 'teammate', a 'digital employee', and an 'agent' the same thing?
Yes. We mostly say teammate or digital employee in the Portal — they all mean the same AI colleague you hire and ask for work.
What's the difference between Knowledge and the Library?
Knowledge is the whole hub — skills, memories, rubrics, and your business knowledge. The Library is the part of it where documents and files live. See Library and files.
I see a French word in the app I don't recognize — where do I check it?
Right here. Each term above shows its French name in italics (for example, Recruter for Hire), so you can match what’s on screen to its meaning.
A word isn't in this list — what now?
Try the in-app search, then the help center. We add terms here as the Portal grows.