Artifacts

Open Artifacts to find everything your teammates have created — drafts, images, slides, reports — and manage outbound connector sync on the same cards and list rows.

In short

• Artifacts holds the work your teammates produce — drafts, images, slides, tables, reports — across your chats and tasks.
• Open any artifact to preview it, then download or jump to the chat or task it came from.
• Connector sync appears inline on promoted artifacts — each connected service gets its own status badge and ⋯ actions.
• This is different from Business knowledge — that’s the documents you upload for teammates to read.
• Find it under Artifacts in the side menu (or use the File Sync shortcut on Connectors, which opens the same page).

Artifacts vs. Business knowledge

Two places, two different jobs — here’s the one-line difference so you always know where to look.

Artifacts

What your teammates produced — plus inline sync status when copies are mirrored out to connected services.

Business knowledge

Documents you upload for teammates to read about your business. See Business knowledge.

Browse artifacts

Artifacts is your team’s portfolio: everything your teammates have created, in one place.

Open Artifacts

In the side menu, choose Artifacts. You’ll see a card for each item — a real preview thumbnail, the item’s name, the teammate who made it, and the date.

Narrow it down

Type in the search box to filter by name, or use the dropdowns to filter by type (images, slides, documents, tables, and more), by source (from a chat or from a task), and to sort by newest, oldest, or name. Switch between grid and list view with the buttons at the top right.

Open an item to preview it

Click any card to open it full-screen. You’ll see the item itself, who created it, when, and a link back to the chat or task it came from — so you can always trace a piece of work to its origin.

You’ll know you’re in the right place when each card shows a preview, the teammate who made it, and the date. Click one to preview and download it.

Bookmark the items you reach for often — hover a card and click the bookmark icon. Toggle Show Archived at the top to bring back things that have been tidied away.

Connector sync (inline on each artifact)

When you connect a service (your Connectors), finished work can be mirrored out to it. On Artifacts, promoted items show a sync status badge for every connected target — on grid cards and in the list Sync column. Use the ⋯ menu on that row for per-target actions.

Sync status	What it means
Synced	The file made it to the connected service. Use the ⋯ menu to Open in that service.
Pending	It’s on its way. The library refreshes after actions, so the badge updates without a separate page.
Failed	It didn’t go through. Open the ⋯ menu and choose Retry sync.
Opted out	You chose not to send this one to that service. You can still Resume sync later.

Reach Artifacts from the side menu or the File Sync shortcut on Connectors. If you haven’t connected any service yet, sync badges simply won’t appear — that’s expected, not a problem.

Good to know

To stop a file from going to a particular service, open its ⋯ menu and choose Don’t sync to that service. Nothing leaves your account until a teammate finishes the work and it’s queued — you stay in control of what goes where.

Artifacts shows finished work and outbound sync — it is not where you upload your own reference documents. For that, use Business knowledge, which lets you organize files into folders and control who reads each one.

A teammate’s work shows up here only after it’s done — and your teammates check each other’s work before calling it done, so what lands in the Library has already been reviewed.

Ask before sending is ON; nothing goes out without your OK.

What if it isn’t working?

If Artifacts looks empty or out of date, walk these in order:

1. Nothing listed. Your teammates haven’t produced anything yet. Start a chat or a task and ask for a draft — it’ll appear here once it’s made.
2. You can’t find a recent item. Clear the search box and set every filter back to All. Check the Show Archived toggle in case it was tidied away.
3. A file is stuck on “Pending.” Give it a moment — refresh the page if needed. If it flips to Failed, open the ⋯ menu and choose Retry sync.
4. A file shows “Failed.” The connected service may have lost its connection. Retry from the ⋯ menu; if it keeps failing, re-check that service under Connectors.
5. No sync badges appear. You may not have connected any service yet, or the artifact isn’t set to sync. Both are normal.

Still stuck? Head to Getting help and we’ll sort it out.

FAQ

Where do I see connector sync?

On Artifacts itself — each promoted item shows per-service badges and a ⋯ menu on its card or list row. There is no separate Files page or Connector sync tab.

How is this different from Business knowledge?

Business knowledge is for documents you upload so teammates understand your business — you organize them and control who reads each folder. Artifacts shows work that’s been produced or synced out, not files you add for reference. See Business knowledge.

Can I download something from the Library?

Yes. Open any item to preview it full-screen, then save it. Each item also links back to the chat or task it came from.

Why does a file say 'Pending' for so long?

It’s still on its way to the connected service. If it turns to Failed, use Retry sync from the ⋯ menu.

Can I stop a file from being sent to a connected service?

Yes. Open the file’s ⋯ menu and choose Don’t sync to that service. You can always resume sync later if you change your mind.

Next steps

Business knowledge

Upload your own documents for teammates to read — and control who sees each folder.

Tasks board

See the work in progress that ends up in your Library.

Chatting with your teammates

Ask a teammate to draft something — it’ll show up in the Library when it’s ready.

Trust and safety

How your data stays private and why nothing sends without your OK.